From eBay

Step 1:

• Login into your eBay account

Step 2:

• Go to Business Policies (https://www.bizpolicy.ebay.com.au/businesspolicy/policyoptin)

• From the Create policy dropdown, select a policy type.

• Create at least one policy each for Payment, Return and Postage.

You can learn more about eBay Business Policy.

From Ricemill

Step 1:

• Go to Integration > Sales Channel

Step 2:

• Choose your eBay channel and click on "Open" button.

Step 3:

• Click on "Template & Policy" button from the top right of the screen.

• Select "Business Policy" from dropsown.

Step 4:

• Click on "Import Business Policy" button