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Managing your orders

Last updated: June 28th, 2022

View your order

Steps

  1. Go to Orders.

  2. Search or filter the orders.

  3. Click on the order you want to view.

Add or edit a customer notes

Steps

  1. Go to Orders.

  2. Click on the order you want to view.

  3. Browse to Customer notes section of the page.

  4. Click on Edit button

Edit order's shipping address

Steps

  1. Go to Orders.

  2. Click on the order you want to view.

  3. Browse to Customer > Shipping address section of the page.

  4. Click on Edit button

Add Internal notes to an order

You can add notes, comments, or special instructions to your order using Internal notes. Only visible to staff.

Steps

  1. Go to Orders.

  2. Click on the order you want to view.

  3. Browse to the Internal notes section of the page.

  4. Enter notes, comments, or special instructions.

  5. Click on the Add button

Fulfil Order

Please refer to articles in Order Fulfilment category

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