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Searching and Filtering orders

Last updated: June 28th, 2022

Orders page tabs

Orders page tabs are created with preset filters and displayed on the top of the Orders page.

The following table provides a description of the orders page tabs.

Tab Description Filter name and value
New Unfulfilled orders with no shipment created. Status: Open
Shipment created: No
Shipping in progress Unfulfilled orders with shipment created but not yet completed. Status: Open
Shipment created: Yes
Shipped Orders that is fully fulfilled. Status: Complete

Steps:

  1. Go to Orders.

  2. On orders search page, click on the tab, for example New.

Filtering orders

From the Orders search page, you can use different types of filters to change which orders are displayed. You can also combine them to see orders that match your selected criteria.

Following are the filters you can use:

  • Channel Sales channel where the order was created
  • Status Order status
  • Shipment created If any shipment is created for the order
  • Date range Date range orders were created
  • Shipping method Order's shipping method

Steps:

  1. Go to Orders.

  2. On the orders search page, click More filters.

  3. Click on the filter and select filter value. For example, Click on Status and select Open.

  4. To add another filter, repeat step 3.

  5. Click on the Done button.

Remove orders search filter

Remove single search filter

Steps:

  1. On the orders search page, under the search bar, find the filter you want to remove.

  2. Click on the remove (X) button on the filter badge to remove the filter.

Remove all search filter

Steps:

  1. On the orders search page, click on the More filters button.

  2. Click on the Clear all filters button.

  3. Click on the Done button.

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